Welcome to Office Monkey (“Company,” “we,” “our,” or “us”). These Terms and Conditions and Privacy Policy (“Terms”) govern your use of the Office Monkey website, platform, and services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you should not use our Services.
1. Eligibility
By using Office Monkey, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity.
2. Services Provided
Office Monkey acts as a platform that connects workspace providers (“Hosts”) with individuals or businesses seeking flexible desks or office space (“Users”). We do not own, operate, or manage the workspaces listed on our platform. Our role is limited to providing the technology that facilitates connections, bookings, and payments between Hosts and Users.
3. User Accounts
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You may be required to create an account to use certain features.
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You are responsible for maintaining the confidentiality of your login credentials.
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You agree to notify us immediately if you suspect unauthorized use of your account.
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We reserve the right to suspend or terminate accounts at our discretion.
4. Bookings and Payments
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Users can browse and book workspaces listed by Hosts.
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Payments are processed through our secure payment provider.
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Hosts set their own prices and availability.
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Cancellation policies are determined by the Host and displayed at the time of booking.
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Office Monkey may charge a service fee on each booking, which will be disclosed before purchase.
5. Host Responsibilities
If you list a workspace on Office Monkey, you agree to:
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Provide accurate and up-to-date information about your property.
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Ensure your space complies with applicable laws, safety regulations, and insurance requirements.
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Honor confirmed bookings unless prevented by circumstances beyond your control.
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Accept responsibility for the condition, safety, and accessibility of your workspace.
6. User Responsibilities
When booking a workspace, you agree to:
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Respect the Host’s property and house rules.
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Use the space only for lawful purposes.
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Leave the workspace in the same condition as when you arrived.
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Accept liability for any damage caused during your use of the space.
7. Fees and Refunds
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Fees are displayed prior to booking.
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Refunds, if applicable, are subject to the Host’s cancellation policy.
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Service fees charged by Office Monkey may be non-refundable, except where required by law.
8. Intellectual Property
All content and materials provided through Office Monkey (including logos, trademarks, designs, and software) are the property of Office Monkey or its licensors. You may not use, copy, or distribute our content without prior written consent.
9. Prohibited Activities
You agree not to:
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Use the Services for unlawful, fraudulent, or harmful purposes.
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Circumvent or bypass our payment system.
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Post false, misleading, or inappropriate content.
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Interfere with the functioning of the platform (e.g., hacking, spamming, scraping).
10. Disclaimer of Liability
Office Monkey does not own or control the workspaces listed on the platform. We are not responsible for:
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The condition, safety, or legality of any workspace.
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Disputes between Hosts and Users.
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Losses, damages, or injuries resulting from your use of a workspace.
The Services are provided on an “as is” and “as available” basis without warranties of any kind.
11. Limitation of Liability
To the maximum extent permitted by law, Office Monkey shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption. Our total liability in any circumstance is limited to the amount paid by you to us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless Office Monkey, its affiliates, and employees from any claims, damages, liabilities, and expenses arising from your use of the Services, your violation of these Terms, or your interaction with Hosts or Users.
13. Privacy Policy
13.1 Personal Information Collection
We may collect personal identification information from Users when they register, book a workspace, subscribe to our newsletter, or interact with our Services. This may include your name, email address, phone number, payment details, and business information. Users may visit our Site anonymously, but some features may not be available without providing details.
13.2 Non-Personal Information
We may collect non-personal information such as browser type, device details, operating system, and Internet service provider.
13.3 Cookies
Our Site uses “cookies” to enhance the user experience. Cookies may be used for login sessions, analytics, and personalization. Users may choose to disable cookies in their browser settings, but some features may not function properly.
13.4 How We Use Information
We may use collected information to:
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Process bookings and payments.
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Improve our Services.
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Personalize the user experience.
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Communicate updates, offers, or customer support messages.
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Comply with legal obligations.
13.5 Sharing Information
We do not sell, trade, or rent personal identification information to others. We may share non-personal aggregated data with business partners, affiliates, and advertisers. We may also share personal information when required by law or to enforce our Terms.
13.6 Data Security
We adopt appropriate measures to protect against unauthorized access, alteration, or disclosure of personal data stored on our platform.
14. Modifications to Terms & Policy
We may update these Terms and Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the Services after changes indicates acceptance.
15. Termination
We may suspend or terminate your access to the Services at any time for any reason, including violations of these Terms.
16. Governing Law
These Terms and Privacy Policy are governed by the laws of [Insert Jurisdiction, e.g., England & Wales]. Any disputes will be resolved in the courts of that jurisdiction.
